Meeting Place - Attendant

Answered Question
Jan 10th, 2008
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Hi,

In my meeting place 6 ( audio server 8106), if I try to call for assistance from the meeting, it fails to call the attendant.


From meeting > # and then 0 ( for assistance) fails.



How do we set this?

Note- From Meeting I can dial any specific number ( MY IP PHONE and PSTN as well).

Thanks


Correct Answer by Rob Huffman about 9 years 2 months ago

Hi Shashank,


Here is the info for MPX, I'm sorry I can't find the same info for Meeting Place, but perhaps you could try this;


Step 1 Log in to Cisco Unified MeetingPlace Express and click Administration.


Step 2 Click System Configuration > Usage Configuration.


Step 3 Configure the following fields:


•Dial attendant on timeout-Set this field to Yes.


•Attendant phone-Enter the help desk or attendant phone number.


Step 4 Click Save.


Hope this helps!

Rob

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Correct Answer
Rob Huffman Thu, 01/10/2008 - 06:18
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Hi Shashank,


Here is the info for MPX, I'm sorry I can't find the same info for Meeting Place, but perhaps you could try this;


Step 1 Log in to Cisco Unified MeetingPlace Express and click Administration.


Step 2 Click System Configuration > Usage Configuration.


Step 3 Configure the following fields:


•Dial attendant on timeout-Set this field to Yes.


•Attendant phone-Enter the help desk or attendant phone number.


Step 4 Click Save.


Hope this helps!

Rob

spvaidya Thu, 01/10/2008 - 22:45
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Hi Rob,


Thanks for your help. It is exactly the same in MP6. I found it yesterdays while reading the manual again and it's working fine now.


Kind Regards

Shashank

e.shanley Thu, 02/28/2008 - 08:45
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I cant find in the guide where you set the attendant number? i can find the setting for allowing this but not where to set the number. Can you please point me in the right direction. Thanks in advance

Rob Huffman Thu, 02/28/2008 - 09:54
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Hi Edward,


It's like finding a needle in a haystack sometimes isn't it :)


Take care,

Rob

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