Get CDR's using AXL

Unanswered Question
Jan 10th, 2008

Could anyone give me some pointers on how to obtain CDR's using AXL on Call Manager 5 or 6? What AXL calls do I have to make for example? Is this possible?


I have this problem too.
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Mike-1985 Thu, 01/10/2008 - 04:40

I don't know how or if it is possible. But why don't you configure the Call Manager to push the cdr files to a ftp folder.

Then you can do what ever you want with those cdr files.

1. Login on the Call Manager admin page

2. Select 'Cisco Unified-services' on the most top-left corner.

3. Select 'Tools' -> 'CDR Management'

There you can add a new server / ftp folder to send cdr files to.

farmerajf Fri, 01/11/2008 - 05:30

My error is slightly different but still the same ....

Request:" xmlns:xsd="" xmlns:xsi="">" xmlns:ns1="">


200511161059" xmlns:root="0" xmlns:soapenc="" xmlns:type="xsd:boolean" id="id0">true


ERROR: No Handler found for multiRef" SOAP-ENV:encodingStyle="">SOAP-ENV:ClientNo Handler found for multiRef">5003No Handler found for multiRefmultiRef

farmerajf Mon, 01/14/2008 - 05:58

Does anyone know of an application, which will allow me to test my AXL against call manager 6? There is an AXL SQL toolkit supplied but this only works with SQL statements. I have attempted to create a Java application, which can achieve this, but this may be what is causing the errors. The existing AXL testing application source code on the Cisco site does not take into account that Call Manager 6 requires an SSL connection.


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