CM 6.x - BLF and CCMuser

mtkalec · ‎01-10-2008

Is it possible for a end user to configure their own BLF/SD from the ccmuser (not the ccmadmin)?

Any ideas how to move that administration to the end users?

Thanks!

e.huntley · ‎01-10-2008

Yes they can, you just have to make sure that you have given them the proper button template on their phone to allow those buttons

mtkalec · ‎01-11-2008

How?

I can only see SD lines as end user (ccmuser web pages) but not the BLF/SD lines.

Rob Huffman · ‎01-12-2008

Hi Miljenko,

Sadly only the ccmadmin can setup BLF/SD. Here is a reference to this fact;

Cisco Unified CallManager supports the ability for a speed dial to have presence capabilities via a busy lamp field (BLF) speed dial. BLF speed dials work as both a speed dial and a presence indicator.Only the system administrator can configure a BLF speed dial; a system user is not allowed to configure a BLF speed dial.

States are:

Idle

Busy

Unknown

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_implementation_design_guide_chapter09186a008070bc02.html#wp1070507

Hope this helps!

Rob