- Super Bronze, 10000 points or more
Cisco Designated VIP,
2017 IP Telephony
We are experiencing a increasing frequency of crashes on our Publisher Call Manager of the Call Manager Service. This requires a manual restart of the service every time, and is becoming a cause of concern.
The system event log message is this:
The Cisco CallManager service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
In regards to this I have followed up the advise given in the following article
However, it not resolved the issue.
Please note that the backups are done at 11.30pm. And no drwts32.log are being generated. Please advice how we can make the system more reliable.