The gateway is sending the display name to the telco but the pstn user receive the display name / calling name of the user extension.
I will like to overridden Calling Name on global basis when the CME telephony layer on the voice architecture passes a global calling name to the ISDN layer which is the name a of compagny.
Cisco department confirmed internally that the calling name cannot be overridden when the CME telephony layer on the voice architecture passes the calling name to the ISDN layer. The ability is available on CallManager and not CallManager Express.
I will like to know if you have that issue on your systems or other workaround with vendor ?
CISCO Three workaround:
ask the Telco to change of Calling Name on global basis on they ISDN switch
The full blown version of CallManager supports changing Calling Name to the telco.
Cisco told me that i could use TCL script to change the calling name .
i need to have contact developer to get such a script ?
Yes, you would need a TCL/IVR script to change the name. Scripting is not very difficult, but it takes time to debug and perfect, even for small tasks.
You can look at the scripts that I wrote and keep at:
The one you want, shouldn't be too difficult to derive, although certain things have to be made differently, eg it should be an outgoing script.
If you want to contact me privately, do that at address in my profile.