CME Barge or Silent Montiro

Unanswered Question
Jan 10th, 2008
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CME 4.2 does not do Barge. However, customer would still like to be able to silent monitor a call. Since they cannot Barge onto the same line, does anyone have any products they might suggest to perform the silent monitor?


Anyone know if Barge is on the roadmap for CME?

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paolo bevilacqua Thu, 01/10/2008 - 17:38
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Hi,


any recording product with live monitor for CM should work with CME. There are many, one often mentioned is called nice I think.


jarogers2 Thu, 01/10/2008 - 17:53
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Thank you kindly. I'll take a looksee for what I can find on that product.

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