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CME Barge or Silent Montiro

jarogers2
Level 1
Level 1

‎01-10-2008 09:55 AM - edited ‎03-15-2019 08:09 AM

CME 4.2 does not do Barge. However, customer would still like to be able to silent monitor a call. Since they cannot Barge onto the same line, does anyone have any products they might suggest to perform the silent monitor?

Anyone know if Barge is on the roadmap for CME?

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2 Replies 2

paolo bevilacqua
Hall of Fame
Hall of Fame

‎01-10-2008 05:38 PM

Hi,

any recording product with live monitor for CM should work with CME. There are many, one often mentioned is called nice I think.

jarogers2
Level 1
Level 1
In response to paolo bevilacqua

‎01-10-2008 05:53 PM

Thank you kindly. I'll take a looksee for what I can find on that product.

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