CME/CUE - Got external missed calls, and when i dial back...

Unanswered Question
Jan 10th, 2008

Hi Pros,

System: CME Router 2811 3.3+CUE Module 2.2 + 2Cards FXO(4ports each)

On my cisco ip-phone , i got external missed calls and when i select one of these external calls, and press DIAL to call back... it doesnt work. i do know its because there is no 9 just before...

so how can i set my system to place the 9 before for these calls?

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Overall Rating: 5 (2 ratings)
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Brandon Buffin Thu, 01/10/2008 - 13:10

You can use a voice translation rule such as:

voice translation-rule 91

rule 1 // /91/

voice translation-profile 1

translate calling 91

voice-port 0/0

translation-profile incoming 1

Hope this helps. If so, please rate the post.

Brandon

fxavier.cat Thu, 01/10/2008 - 14:55

thanks for your help Brandon

how can i add another rule to just put a 9 for local call ? my local calls are 514-xxx-xxxx

because with the 91 rule, i got a message from my provider..."not necessary to use 1 blabla"

thanks in advance

Brandon Buffin Fri, 01/11/2008 - 05:38

You could modify the translation rule as follows:

voice translation-rule 1

rule 1 /^514/ /9/

rule 2 // /91/

voice translation-profile 1

translate calling 1

voice-port 0/0

translation-profile incoming 1

Hope this helps. If so, please rate the post.

Brandon

anwar-ahmed Thu, 10/30/2008 - 11:19

Hi,

Is there any possibility to use common rule for all incoming area code including long distance.

Thanks in advance

Brandon Buffin Thu, 10/30/2008 - 11:55

The only way to use one rule is if all calls get the same prefix. This is usually not the case. Local calls may only get 9 while long distance get 91.

Hope this helps.

Brandon

jwaters24 Fri, 06/20/2008 - 05:39

I added the the voice translation rules listed in the thread, but still unsuccessful.

Any suggestions?

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