Problem with partitions

Unanswered Question
Jan 10th, 2008

hi

we have DID numbers given for all the extensions.The IP Phones are placed in respective partitions and CSS,when i dial the DID number from outside,i get the reply as the number is not in use.

The gateway is not in any CSS as of now but i have tested by placing it in the same CSS as the Phones still the same response.I receive calls when the phones are not in any patitions.

The gateway used is 3825 and the protocol is MGCP.

Do help me to solve this..........

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Zin.Karzazi Thu, 01/10/2008 - 23:43

The CSS of your Gateway should include the Partition in which your Phone are in.

Example: Phone have Partition :PHONE_PT

Your Gateway CSS is: GW_CSS

The GW_CSS should have the PHONE_PT included in it.

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