Strange errors on Cat2948G-L3

Unanswered Question
Jan 11th, 2008

Hi,

Doing show logging i get the following error repeatedly until i have no other option then rebooting the switch:

Jan 10 11:49:51.575: Cell Payload 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000

Jan 10 11:49:51.575: Cell Payload 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000

Jan 10 11:49:51.575: Cell Payload 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000

Jan 10 11:49:51.575: Cell Payload 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000

i've looked in the cisco web site but no useful information was found.

anybody have any ideas.

thx

I have this problem too.
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tonyp8581 Thu, 01/17/2008 - 07:45

Hi,

I did reboot the switch. My question was if anyone knew the meaning of that error.

thx

ankbhasi Thu, 01/17/2008 - 08:11

Hi Tony,

To me it looks like to be some hardware failure. Can you please paste the output of "sh hardware"?

Regards,

Ankur

tonyp8581 Thu, 01/17/2008 - 08:16

Hi Ankur,

here you go,

Swtch1>sh hardware

Model: Cat-2948G-L3 Date: 02:57:18 EST Thu Jan 17 2008

XPIF FPGA File: xpif_fpga_0_87d_CClk.rbt

XPIF FPGA Date: Mon Jul 24 18:23:04 2000

Slot 0/0:

Chip 0 Reset Count: 0

EPIF Version : 0 CAM size : 32 KB

Ucode Version : 1.0Ucode Image : Enterprise 802.1Q

Chip 1 Reset Count: 0

EPIF Version : 0 CAM size : 32 KB

Ucode Version : 1.0Ucode Image : Enterprise ISL

Chip 2 Reset Count: 0

EPIF Version : 0 CAM size : 32 KB

Ucode Version : 1.0Ucode Image : Enterprise ISL

Chip 3 Reset Count: 0

EPIF Version : 0 CAM size : 32 KB

Ucode Version : 1.0Ucode Image : Enterprise ISL

Chip 4 Reset Count: 0

EPIF Version : 0 CAM size : 32 KB

Ucode Version : 1.0Ucode Image : Enterprise ISL

Chip 5 Reset Count: 0

EPIF Version : 0 CAM size : 32 KB

Ucode Version : 1.0Ucode Image : Enterprise ISL

Chip 6 Reset Count: 0

EPIF Version : 0 CAM size : 32 KB

Ucode Version : 1.0Ucode Image : Enterprise ISL

Chip 7 Reset Count: 0

EPIF Version : 0 CAM size : 32 KB

Ucode Version : 1.0Ucode Image : Enterprise ISL

Chip 8 Reset Count: 0

EPIF Version : 0 CAM size : 32 KB

Ucode Version : 1.0Ucode Image : Enterprise ISL

Chip 9 Reset Count: 0

EPIF Version : 0 CAM size : 32 KB

Ucode Version : 1.0Ucode Image : Enterprise ISL

Chip 10 Reset Count: 0

EPIF Version : 0 CAM size : 32 KB

Ucode Version : 1.0Ucode Image : Enterprise ISL

Chip 11 Reset Count: 0

EPIF Version : 0 CAM size : 32 KB

Ucode Version : 1.0Ucode Image : Enterprise ISL

Port Phy Setup

Port1 :DONE Port2 :DONE Port3 :DONE Port4 :DONE

Port5 :DONE Port6 :DONE Port7 :DONE Port8 :DONE

Port9 :DONE Port10:DONE Port11:DONE Port12:DONE

Port13:DONE Port14:DONE Port15:DONE Port16:DONE

Port17:DONE Port18:DONE Port19:DONE Port20:DONE

Port21:DONE Port22:DONE Port23:DONE Port24:DONE

Port25:DONE Port26:DONE Port27:DONE Port28:DONE

Port29:DONE Port30:DONE Port31:DONE Port32:DONE

Port33:DONE Port34:DONE Port35:DONE Port36:DONE

Port37:DONE Port38:DONE Port39:DONE Port40:DONE

Port41:DONE Port42:DONE Port43:DONE Port44:DONE

Port45:DONE Port46:DONE Port47:DONE Port48:DONE

Slot 0/1:

XPIF Version : 0 CAM size: 128 KB

Ucode Version : 1.0

Ucode Image : XPIF_UCODE_RUNTIME

Port Phy Setup

Port49:DONE Port50:DONE

IDPROM Contents :

FRU Type : 0x0.0x0

OEM String : Cisco_Systems

Product Number : WS-C2948G-L3

Serial Number : FOX065114DB

Mfg. Assembly No. : 73-4083-08

Mfg. Assembly Ver. : B0

Hardware Version : 1.8

FPGA Version : 0

SNMP IOD : 9.5.1.3.1.1.2.275

RMA Code : 0

Feature Bits : 0x00000000

MAC Address Base : 00:0A:B9:2A:F5:00

Total MAC Addrs. : 1024

I need to mention, the switch was rebooted.

thx

ankbhasi Thu, 01/17/2008 - 08:34

Hi Tony,

Output did not give any specific indication of hardware failure but is this the only error message in logs or do you see some other messages also before you reloaded the switch?

Also this message intermittent or repeating?

Regards,

Ankur

tonyp8581 Thu, 01/17/2008 - 08:38

Ankur,

In the past month, it happened 3 times and each time i had no choice but to reboot.

I didn't notice any other messages with the sh logging command.

i'm assuming it's a hardware problem. It's strange that Cisco web site doesn't have any explanation on this error?

thx again

Tony

ankbhasi Thu, 01/17/2008 - 09:10

Hi Tony,

Can you please paste the IOS version you are running on this swtch?

Regards,

Ankur

yjdabear Thu, 01/17/2008 - 08:57

Try configure

'logging buffered' and 'no logging console'

tonyp8581 Thu, 01/17/2008 - 09:23

Ankur,

here you go,

IOS (tm) L3 Switch/Router Software (CAT2948G-IN-M), Version 12.0(25)W5(27)

yjdabear Thu, 01/17/2008 - 10:04

These commands will tell the OS to stop trying to dump the logging data out the console port at 9600bps, which appears to be what's happening.

tonyp8581 Thu, 01/17/2008 - 10:45

Yidabear,

Just to make sure i understand you,

the command will pipe the errors to a NULL port and the switch will not be affected (perfomance issues) if this errors are being generated.

is that correct?

yjdabear Thu, 01/17/2008 - 10:53

The commands should "pipe" the log messages to the switch's circular buffer that you'll be able to see with "show log", and stop the problem you described.

It'll help if you post the config of the switch, with any sensitive info removed.

dharrisonpaahi Tue, 02/10/2009 - 13:54

Hi Tony,

I've just come across the same model switch with the exact same problem.

Did you ever resolve what the exact problem/fix was or did you just replace the switch?

Cheers,

Dale.

tonyp8581 Tue, 02/10/2009 - 14:41

Hi Dale,

Unfortunately, i never resolved the issue. I ended up replacing the switch.

Take care,

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