01-11-2008 06:45 AM
Hi!
I cannot get LMS 3.0 to find my devices...server 2003 ent nics lan and wan no firewalls etc
ptmserver.log
11/Jan/2008 15:02:04:015 ERROR main com.cisco.nm.xms.ctm.client.CTMCall establishIPC - URN_NOT_FOUND : urn "VPTA" : Not found !!
11/Jan/2008 15:02:04:015 ERROR main com.cisco.nm.xms.ctm.client.CTMCall establishIPC - URN_NOT_FOUND : urn "VPTA" : Not found !!
Fri Jan 11 15:02:04 CET 2008 PTAProxy :: CTMException in PTASyncUp(delGrpFlag) :: com.cisco.nm.xms.ctm.common.CTMException: URN_NOT_FOUND : urn "VPTA" : Not found !!
DFMOGSServer.log
java.net.SocketException: Software caused connection abort: send
at java.net.PlainSocketImpl.socketSendUrgentData(Native Method)
at java.net.PlainSocketImpl.sendUrgentData(PlainSocketImpl.java:541)
at java.net.Socket.sendUrgentData(Socket.java:922)
at com.smarts.net.JI_FlowTCP$SenderThread.run(JI_FlowTCP.java:424)
java.net.SocketException: Software caused connection abort: send
at java.net.PlainSocketImpl.socketSendUrgentData(Native Method)
at java.net.PlainSocketImpl.sendUrgentData(PlainSocketImpl.java:541)
at java.net.Socket.sendUrgentData(Socket.java:922)
at com.smarts.net.JI_FlowTCP$SenderThread.run(JI_FlowTCP.java:424)
inventorycollector.log
java.net.SocketException: Software caused connection abort: send
at java.net.PlainSocketImpl.socketSendUrgentData(Native Method)
at java.net.PlainSocketImpl.sendUrgentData(PlainSocketImpl.java:541)
at java.net.Socket.sendUrgentData(Socket.java:922)
at com.smarts.net.JI_FlowTCP$SenderThread.run(JI_FlowTCP.java:424)
java.net.SocketException: Software caused connection abort: send
at java.net.PlainSocketImpl.socketSendUrgentData(Native Method)
at java.net.PlainSocketImpl.sendUrgentData(PlainSocketImpl.java:541)
at java.net.Socket.sendUrgentData(Socket.java:922)
01-11-2008 06:50 AM
I believe you've listed your own solution in your description: server 2003 ent nics .
LMS 3.0 on windows doesnt like more than a single NIC. Disable the secondary one.
01-11-2008 06:58 AM
Let me try this...i disable it in windows and reboot
01-11-2008 07:09 AM
Still no go....
01-11-2008 11:46 AM
These errors indicate a problem with the DfmServer processes. What errors do you see in the NMSROOT\objects\smarts\local\logs\brstart.log, DFM.log, and DFM1.log?
01-11-2008 02:32 PM
let me check the files when i am back in the office (i think on monday)
01-11-2008 10:57 PM
------------------------------
dfm1.log
[12-Jan-2008 07:51:35+640ms] t@6524
AUTH-E-EWRITESTREAM-While checkFeature was writing to
"C:\CSCOpx\objects\smarts\bin\system\sm_authority.exe " encountered error:
Bad file descriptor
[12-Jan-2008 07:51:35+640ms] t@6524
AUTH-E-STREAMFAILURE-Due to stream failure, unsuccessful login to ?1?: From
?2? ?3? pid=?4? IP=?5? ?6?
Cannot connect to DM Broker at 'panther:9002/dmbroker': Unable to authenticate
[12-Jan-2008 07:51:35+640ms] t@6524
AUTH-E-EWRITESTREAM-While checkFeature was writing to
"C:\CSCOpx\objects\smarts\bin\system\sm_authority.exe " encountered error:
Bad file descriptor
[12-Jan-2008 07:51:35+640ms] t@6524
AUTH-E-STREAMFAILURE-Due to stream failure, unsuccessful login to ?1?: From
?2? ?3? pid=?4? IP=?5? ?6?
[12-Jan-2008 07:51:38+515ms] t@6736 InCharge Framework
ASL-W-ERROR_RULE_SOURCE-While executing rule set
'C:\CSCOpx\objects\smarts\rules\import.asl'
ASL-ERROR_ACTION-While executing action at:
ASL-CALL_STACK_RULE- RuleName: CALL_PARAMS, Line: 49
ASL-CALL_STACK_RULE- RuleName: CALL_OPERATION, Line: 34
ASL-ERROR_INVOKE-While attempting to invoke operation 'start' of object
'MR_Object::DFM-DaemonMgr-Driver'
ASL-ERROR_RULE_INIT-While initializing rule set
ASL-ERROR_FILE_OPEN-Could not open rule set 'dfm/DFM1-cmf-dmgr.asl'
[12-Jan-2008 07:51:54+593ms] t@7244
AUTH-E-EWRITESTREAM-While checkFeature was writing to
"C:\CSCOpx\objects\smarts\bin\system\sm_authority.exe " encountered error:
Bad file descriptor
[12-Jan-2008 07:51:54+593ms] t@7244
AUTH-E-STREAMFAILURE-Due to stream failure, unsuccessful login to ?1?: From
?2? ?3? pid=?4? IP=?5? ?6?
[12-Jan-2008 07:52:04+593ms] t@7244
AUTH-E-EWRITESTREAM-While checkFeature was writing to
"C:\CSCOpx\objects\smarts\bin\system\sm_authority.exe " encountered error:
Bad file descriptor
[12-Jan-2008 07:52:04+593ms] t@7244
AUTH-E-STREAMFAILURE-Due to stream failure, unsuccessful login to ?1?: From
?2? ?3? pid=?4? IP=?5? ?6?
[12-Jan-2008 07:52:19+609ms] t@7244
AUTH-E-EWRITESTREAM-While checkFeature was writing to
"C:\CSCOpx\objects\smarts\bin\system\sm_authority.exe " encountered error:
Bad file descriptor
[12-Jan-2008 07:52:19+625ms] t@7244
AUTH-E-STREAMFAILURE-Due to stream failure, unsuccessful login to ?1?: From
?2? ?3? pid=?4? IP=?5? ?6?
CMF_ProcessManager::ProcessNextMessage() -- Non-ShutdownRequest
CMF_ProcessManager::ProcessNextMessage() -- Non-ShutdownRequest
[12-Jan-2008 07:52:41+656ms] t@7244
AUTH-E-EWRITESTREAM-While checkFeature was writing to
"C:\CSCOpx\objects\smarts\bin\system\sm_authority.exe " encountered error:
Bad file descriptor
[12-Jan-2008 07:52:41+671ms] t@7244
AUTH-E-STREAMFAILURE-Due to stream failure, unsuccessful login to ?1?: From
?2? ?3? pid=?4? IP=?5? ?6?
CMF_ProcessManager::ProcessNextMessage() -- Non-ShutdownRequest
[12-Jan-2008 07:53:14+671ms] t@7244
AUTH-E-EWRITESTREAM-While checkFeature was writing to
"C:\CSCOpx\objects\smarts\bin\system\sm_authority.exe " encountered error:
Bad file descriptor
[12-Jan-2008 07:53:14+671ms] t@7244
AUTH-E-STREAMFAILURE-Due to stream failure, unsuccessful login to ?1?: From
?2? ?3? pid=?4? IP=?5? ?6?
[12-Jan-2008 07:54:03+671ms] t@7244
AUTH-E-EWRITESTREAM-While checkFeature was writing to
"C:\CSCOpx\objects\smarts\bin\system\sm_authority.exe " encountered error:
Bad file descriptor
[12-Jan-2008 07:54:03+671ms] t@7244
AUTH-E-STREAMFAILURE-Due to stream failure, unsuccessful login to ?1?: From
?2? ?3? pid=?4? IP=?5? ?6?
any idea?
01-11-2008 10:58 PM
brstartl.log
[12-Jan-2008 07:51:33+453ms]
RSRV-N-BRSTARTED-Broker started on panther:9002
V3.0(69550), 07-Feb-2007 09:56:24 - Build 12
CW2K-Register Broker to CW2000
CW2K-CW2000_ProcessManager::dMgrInit() for DfmBroker
CW2K-CW2000_ProcessManager::sendOkMsg(DFM broker Running)
CW2K-CW2000_ProcessManager::waitForShutdown()
[12-Jan-2008 07:52:08+484ms] t@6384 HTTP #1
AUTH-E-EWRITESTREAM-While checkFeature was writing to
"C:\CSCOpx\objects\smarts\bin\system\sm_authority.exe " encountered error:
Bad file descriptor
[12-Jan-2008 07:52:08+484ms] t@6384 HTTP #1
AUTH-E-STREAMFAILURE-Due to stream failure, unsuccessful login to dmbroker:
From panther Java pid=--- IP=127.0.0.1:1515
[12-Jan-2008 07:52:10+265ms] t@6388 HTTP #2
AUTH-E-EWRITESTREAM-While checkFeature was writing to
"C:\CSCOpx\objects\smarts\bin\system\sm_authority.exe " encountered error:
Bad file descriptor
[12-Jan-2008 07:52:10+265ms] t@6388 HTTP #2
AUTH-E-STREAMFAILURE-Due to stream failure, unsuccessful login to dmbroker:
From panther Java pid=--- IP=127.0.0.1:1527
...
...
...
much of these
[12-Jan-2008 07:52:25+093ms] t@6388 HTTP #2
AUTH-E-STREAMFAILURE-Due to stream failure, unsuccessful login to dmbroker:
From panther Java pid=--- IP=127.0.0.1:1791
01-11-2008 11:51 PM
This indicates you have .NET 2.0 SP1 installed, and you are running into CSCsm04957. The workaround is to uninstall .NET 2.0 SP1 from the Add/Remove programs control panel, then restart crmdmgtd.
01-12-2008 04:12 AM
ok i try this!
thanks!
01-12-2008 04:55 AM
hey jclarke
actually the errors are gon but i still cannot find devices:
at com.smarts.net.JI_FlowTCP$SenderThread.run(JI_FlowTCP.java:424)
java.net.SocketException: Software caused connection abort: send
at java.net.PlainSocketImpl.socketSendUrgentData(Native Method)
at java.net.PlainSocketImpl.sendUrgentData(PlainSocketImpl.java:541)
at java.net.Socket.sendUrgentData(Socket.java:922)
at com.smarts.net.JI_FlowTCP$SenderThread.run(JI_FlowTCP.java:424)
java.net.SocketException: Software caused connection abort: send
at java.net.PlainSocketImpl.socketSendUrgentData(Native Method)
at java.net.PlainSocketImpl.sendUrgentData(PlainSocketImpl.java:541)
at java.net.Socket.sendUrgentData(Socket.java:922)
at com.smarts.net.JI_FlowTCP$SenderThread.run(JI_FlowTCP.java:424)
java.net.SocketException: Software caused connection abort: send
at java.net.PlainSocketImpl.socketSendUrgentData(Native Method)
at java.net.PlainSocketImpl.sendUrgentData(PlainSocketImpl.java:541)
at java.net.Socket.sendUrgentData(Socket.java:922)
at com.smarts.net.JI_FlowTCP$SenderThread.run(JI_FlowTCP.java:424)
java.net.SocketException: Software caused connection abort: send
at java.net.PlainSocketImpl.socketSendUrgentData(Native Method)
at java.net.PlainSocketImpl.sendUrgentData(PlainSocketImpl.java:541)
at java.net.Socket.sendUrgentData(Socket.java:922)
at com.smarts.net.JI_FlowTCP$SenderThread.run(JI_FlowTCP.java:424)
java.net.SocketException: Software caused connection abort: send
at java.net.PlainSocketImpl.socketSendUrgentData(Native Method)
at java.net.PlainSocketImpl.sendUrgentData(PlainSocketImpl.java:541)
at java.net.Socket.sendUrgentData(Socket.java:922)
at com.smarts.net.JI_FlowTCP$SenderThread.run(JI_FlowTCP.java:424)
java.net.SocketException: Software caused connection abort: send
at java.net.PlainSocketImpl.socketSendUrgentData(Native Method)
at java.net.PlainSocketImpl.sendUrgentData(PlainSocketImpl.java:541)
at java.net.Socket.sendUrgentData(Socket.java:922)
connection abort: send
at java.net.PlainSocketImpl.socketSendUrgentData(Native Method)
at java.net.PlainSocketImpl.sendUrgentData(PlainSocketImpl.java:541)
at java.net.Socket.sendUrgentData(Socket.java:922)
at com.smarts.net.JI_FlowTCP$SenderThread.run(JI_FlowTCP.java:424)
java.net.SocketException: Software caused connection abort: send
at java.net.PlainSocketImpl.socketSendUrgentData(Native Method)
at java.net.PlainSocketImpl.sendUrgentData(PlainSocketImpl.java:541)
at java.net.Socket.sendUrgentData(Socket.java:922)
at com.smarts.net.JI_FlowTCP$SenderThread.run(JI_FlowTCP.java:424)
Reading file :C:/CSCOpx\objects\smarts\conf\clientConnect.conf
Reading file :C:/CSCOpx\objects\smarts\conf\clientConnect.conf
java.lang.NullPointerException
at com.cisco.nm.xms.ogs.kilner10.virtualasa.VASACompositeRuleExpression.
at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:39)
at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:27)
at java.lang.reflect.Constructor.newInstance(Constructor.java:494)
at com.cisco.nm.xms.ogs.asa.RuleConverterImpl.convertEnumToComposite(RuleConverterImpl.java:399)
at com.cisco.nm.xms.ogs.asa.RuleConverterImpl.createValidateRuleExpression(RuleConverterImpl.java:206)
at com.cisco.nm.xms.ogs.asa.RuleHandlerFactory.createValidateRuleExpression(RuleHandlerFactory.java:186)
at com.cisco.nm.xms.ogs.asa.ASABaseImpl.validateRule(ASABaseImpl.java:484)
at com.cisco.nm.xms.ogs.server.GroupCacheImpl.validateRule(GroupCacheImpl.java:474)
at com.cisco.nm.xms.ogs.server.OGSImpl.validateRule(OGSImpl.java:835)
at com.cisco.nm.xms.ogs.server.OGSImpl.modifyGroup(OGSImpl.java:304)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
in
DFSMOGSServer.log
:-/
01-12-2008 09:50 AM
This looks like a problem with some daemons not starting. Please post the output of pdshow.
01-13-2008 11:57 PM
Process= Tomcat
State = Program started - No mgt msgs received
Pid = 1760
RC = 0
Signo = 0
Start = 14.01.2008 08:53:31
Stop = Not applicable
Core = Not applicable
Info = Application started by administrator request.
Process= Apache
State = Program started - No mgt msgs received
Pid = 2056
RC = 0
Signo = 0
Start = 14.01.2008 08:53:38
Stop = Not applicable
Core = Not applicable
Info = Application started by administrator request.
Process= TomcatMonitor
State = Running normally
Pid = 224
RC = 0
Signo = 0
Start = 14.01.2008 08:53:39
Stop = Not applicable
Core = Not applicable
Info = Tomcat Server up
Process= RmeOrb
State = Program started - No mgt msgs received
Pid = 4324
RC = 0
Signo = 0
Start = 14.01.2008 08:54:04
Stop = Not applicable
Core = Not applicable
Info = Application started by administrator request.
Process= RmeGatekeeper
State = Program started - No mgt msgs received
Pid = 4436
RC = 0
Signo = 0
Start = 14.01.2008 08:54:08
Stop = Not applicable
Core = Not applicable
Info = Server started by admin request
Process= EDS
State = Running normally
Pid = 4588
RC = 0
Signo = 0
Start = 14.01.2008 08:54:12
Stop = Not applicable
Core = Not applicable
Info = Initialization complete
Process= EDS-TR
State = Never started
Pid = 0
RC = 0
Signo = 0
Start = N/A
Stop = Not applicable
Core = Not applicable
Info = Not applicable,
Process= RMEDbEngine
State = Program started - No mgt msgs received
Pid = 4712
RC = 0
Signo = 0
Start = 14.01.2008 08:54:24
Stop = Not applicable
Core = Not applicable
Info = Application started by administrator request.
Process= RMEDbMonitor
State = Running normally
Pid = 4796
RC = 0
Signo = 0
Start = 14.01.2008 08:54:28
Stop = Not applicable
Core = Not applicable
Info = DbMonitor Running Normally.
Process= RMECSTMServer
State = Running normally
Pid = 4820
RC = 0
Signo = 0
Start = 14.01.2008 08:54:29
Stop = Not applicable
Core = Not applicable
Info = RMECSTMServer started.
Process= Proxy
State = Program started - No mgt msgs received
Pid = 4864
RC = 0
Signo = 0
Start = 14.01.2008 08:54:33
Stop = Not applicable
Core = Not applicable
Info = Server started by admin request
Process= ProcSysBus
State = Program started - No mgt msgs received
Pid = 4872
RC = 0
Signo = 0
Start = 14.01.2008 08:54:36
Stop = Not applicable
Core = Not applicable
Info = Application started by administrator request.
Process= OpsxmlDbEngine
State = Program started - No mgt msgs received
Pid = 4948
RC = 0
Signo = 0
Start = 14.01.2008 08:54:42
Stop = Not applicable
Core = Not applicable
Info = Application started by administrator request.
Process= OpsxmlDbMonitor
State = Running normally
Pid = 5032
RC = 0
Signo = 0
Start = 14.01.2008 08:54:46
Stop = Not applicable
Core = Not applicable
Info = DbMonitor Running Normally.
Process= OpsXMLRuntime
State = Program started - No mgt msgs received
Pid = 5040
RC = 0
Signo = 0
Start = 14.01.2008 08:54:48
Stop = Not applicable
Core = Not applicable
Info = Application started by administrator request.
Process= LicenseServer
State = Program started - No mgt msgs received
Pid = 5180
RC = 0
Signo = 0
Start = 14.01.2008 08:54:48
Stop = Not applicable
Core = Not applicable
Info = Server started by admin request
01-13-2008 11:58 PM
Process= IpmDbEngine
State = Program started - No mgt msgs received
Pid = 5188
RC = 0
Signo = 0
Start = 14.01.2008 08:54:50
Stop = Not applicable
Core = Not applicable
Info = Application started by administrator request.
Process= IpmDbMonitor
State = Running normally
Pid = 5448
RC = 0
Signo = 0
Start = 14.01.2008 08:54:54
Stop = Not applicable
Core = Not applicable
Info = DbMonitor Running Normally.
Process= INVDbEngine
State = Program started - No mgt msgs received
Pid = 5632
RC = 0
Signo = 0
Start = 14.01.2008 08:54:57
Stop = Not applicable
Core = Not applicable
Info = Application started by administrator request.
Process= INVDbMonitor
State = Running normally
Pid = 5924
RC = 0
Signo = 0
Start = 14.01.2008 08:55:01
Stop = Not applicable
Core = Not applicable
Info = DbMonitor Running Normally.
Process= FHPurgeTask
State = Never started
Pid = 0
RC = 0
Signo = 0
Start = N/A
Stop = Not applicable
Core = Not applicable
Info = Not applicable,
Process= FHDbEngine
State = Program started - No mgt msgs received
Pid = 5932
RC = 0
Signo = 0
Start = 14.01.2008 08:55:03
Stop = Not applicable
Core = Not applicable
Info = Application started by administrator request.
Process= FHDbMonitor
State = Running normally
Pid = 6016
RC = 0
Signo = 0
Start = 14.01.2008 08:55:07
Stop = Not applicable
Core = Not applicable
Info = DbMonitor Running Normally.
Process= ESS
State = Program started - No mgt msgs received
Pid = 6044
RC = 0
Signo = 0
Start = 14.01.2008 08:55:08
Stop = Not applicable
Core = Not applicable
Info = Server started by admin request
Process= EssMonitor
State = Running normally
Pid = 6120
RC = 0
Signo = 0
Start = 14.01.2008 08:55:12
Stop = Not applicable
Core = Not applicable
Info = ESS is fully up now !
Process= ICServer
State = Running normally
Pid = 1160
RC = 0
Signo = 0
Start = 14.01.2008 08:55:14
Stop = Not applicable
Core = Not applicable
Info = ICServer started.
Process= PMServer
State = Running normally
Pid = 1252
RC = 0
Signo = 0
Start = 14.01.2008 08:55:14
Stop = Not applicable
Core = Not applicable
Info = PMServer is up and running
Process= SyslogCollector
State = Program started - No mgt msgs received
Pid = 4144
RC = 0
Signo = 0
Start = 14.01.2008 08:55:18
Stop = Not applicable
Core = Not applicable
Info = Server started by admin request
Process= EPMDbEngine
State = Program started - No mgt msgs received
Pid = 220
RC = 0
Signo = 0
Start = 14.01.2008 08:55:22
Stop = Not applicable
Core = Not applicable
Info = Application started by administrator request.
Process= EPMDbMonitor
State = Running normally
Pid = 5304
RC = 0
Signo = 0
Start = 14.01.2008 08:55:26
Stop = Not applicable
Core = Not applicable
Info = DbMonitor Running Normally.
Process= EPMServer
State = Running normally
Pid = 4728
RC = 0
Signo = 0
Start = 14.01.2008 08:55:26
Stop = Not applicable
Core = Not applicable
Info = EPMServer is up and running
Process= FHServer
State = Program started - No mgt msgs received
Pid = 6160
RC = 0
Signo = 0
Start = 14.01.2008 08:55:30
Stop = Not applicable
Core = Not applicable
Info = Server started by admin request
Process= diskWatcher
State = Running normally
Pid = 6180
RC = 0
Signo = 0
Start = 14.01.2008 08:55:30
Stop = Not applicable
Core = Not applicable
Info = diskWatcher initialized OK.
01-13-2008 11:58 PM
Process= DFMMultiProcLogger
State = Program started - No mgt msgs received
Pid = 6188
RC = 0
Signo = 0
Start = 14.01.2008 08:55:30
Stop = Not applicable
Core = Not applicable
Info = Server started by admin request
Process= DFMLogServer
State = Program started - No mgt msgs received
Pid = 6196
RC = 0
Signo = 0
Start = 14.01.2008 08:55:30
Stop = Not applicable
Core = Not applicable
Info = Server started by admin request
Process= DFMCTMStartup
State = Administrator has shut down this server
Pid = 0
RC = 0
Signo = 0
Start = 14.01.2008 08:55:30
Stop = 14.01.2008 08:56:38
Core = Not applicable
Info = Server started by admin request
Process= DfmBroker
State = Running normally
Pid = 6236
RC = 0
Signo = 0
Start = 14.01.2008 08:55:30
Stop = Not applicable
Core = Not applicable
Info = DFM broker Running
Process= DfmServer
State = Running normally
Pid = 6636
RC = 0
Signo = 0
Start = 14.01.2008 08:55:34
Stop = Not applicable
Core = Not applicable
Info = DFM server Running
Process= DfmServer1
State = Program started - No mgt msgs received
Pid = 6644
RC = 0
Signo = 0
Start = 14.01.2008 08:55:34
Stop = Not applicable
Core = Not applicable
Info = Server started by admin request
Process= DeviceDiscovery
State = Never started
Pid = 0
RC = 0
Signo = 0
Start = N/A
Stop = Not applicable
Core = Not applicable
Info = Not applicable,
Process= CSRegistryServer
State = Running normally
Pid = 6652
RC = 0
Signo = 0
Start = 14.01.2008 08:55:34
Stop = Not applicable
Core = Not applicable
Info = CSRegistryServer is running in other process
Process= CmfDbEngine
State = Program started - No mgt msgs received
Pid = 6660
RC = 0
Signo = 0
Start = 14.01.2008 08:55:36
Stop = Not applicable
Core = Not applicable
Info = Application started by administrator request.
Process= CmfDbMonitor
State = Running normally
Pid = 7316
RC = 0
Signo = 0
Start = 14.01.2008 08:55:40
Stop = Not applicable
Core = Not applicable
Info = DbMonitor Running Normally.
Process= DCRServer
State = Running normally
Pid = 7356
RC = 0
Signo = 0
Start = 14.01.2008 08:55:41
Stop = Not applicable
Core = Not applicable
Info = DCRServer is up and running
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