Context: IPCCX/UCCX 4.x and CCM/CUCM 4.x environment.
Can an agent have their ICD Extension on a single
phone (office phone) and have that same extension
appear in a single User Device Profile (for use in
branches when away) for use with Extension Mobility?
Extension Mobility would only be allowed to support
one simultaneous login.
Having the user have the device association and the
extension mobility association appears to be accepted
within the CCM/CUCM CCMAdmin GUI.
This seems to go against the idea of not sharing the
agent extension; but then again, Automatic Device
Profiles seem exempt from this practice.