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Storing keypad results to text file or DB

nickbuttery
Level 1
Level 1

Is it possible for a CISCO UK IP phone system to present the end-user with a couple of pre-recorded messages and a set of options and the phone system record the responses (numbers pressed) from the user into a text file or a database?

2 Replies 2

shane.orr
Level 4
Level 4

This sounds like a job best accomplished with IPCC Express.

There might be some other options like TCL Scripts or VXML that would be less expensive but less supported.

ok - i'll have a look

cheers