01-14-2008 04:27 AM - edited 03-14-2019 01:43 AM
Hi folks,
Problem when adding UCMTCallControlGroup it's showing error "Failed to create CTI Port and Lines on Unified CM".
CUCM version = 6.0
IPCC Express = 5.0 with HA
Pls suggest
01-14-2008 06:39 AM
Hi,
have you disabled the (build in) pop-up blocker for the administration webpage?
Also put it into your "trusted sites".
After that, try again to create these ports. There should be a pop-up during the creation.
Tell us how this works ..
regards, Simon
11-20-2008 04:23 AM
Hi,
I also have the same problem and disabling pop-up blocker didn't help. I put it into "trusted sites".
Any other suggestions?
12-12-2008 11:19 AM
On UCCX 5, when creating CTI-Ports, you must have blocks of sequential numbers. IPCC 4 was a bit lax on that requirement wereas UCCX 5 requires it. This is especially true in HA environments. The HA CTI-Ports will not be created if there is an existing DN in the dial plan.
Ensure that the DN's you are using do not exist in the route-plan report. Check both 'All-Patterns' and 'Unassigned DN'.
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