CUE CME AA

Answered Question
Jan 14th, 2008
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Hi guys,

i am looking to see if i can have an AA (either tcl or CUE) where a person calling in can hear a prompt (ex: welcome to Cisco, transfering please wait) and after the prompt we can ring an extension or a hunt list.

thanks


Good day

Correct Answer by paolo bevilacqua about 9 years 4 months ago

Hi, if you read the "guide to writing AA scripts" for CUE, there is the default script commented and all the "steps" are explained.


Thanks for the rating and good luck!

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paolo bevilacqua Mon, 01/14/2008 - 12:06
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Sure, for B-ACD/AA is called drop-through mode, for CUE you need to write your own custom script.


Hope this helps, please rate post if it does!

twissam Mon, 01/14/2008 - 22:05
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Hi and thanks,

i am wondering with CUE what exactly should we use in the script for that to work.


Good day

Correct Answer
paolo bevilacqua Tue, 01/15/2008 - 01:23
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Hi, if you read the "guide to writing AA scripts" for CUE, there is the default script commented and all the "steps" are explained.


Thanks for the rating and good luck!

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