01-14-2008 11:15 AM - edited 03-15-2019 08:12 AM
Hi guys,
i am looking to see if i can have an AA (either tcl or CUE) where a person calling in can hear a prompt (ex: welcome to Cisco, transfering please wait) and after the prompt we can ring an extension or a hunt list.
thanks
Good day
Solved! Go to Solution.
01-15-2008 01:23 AM
Hi, if you read the "guide to writing AA scripts" for CUE, there is the default script commented and all the "steps" are explained.
Thanks for the rating and good luck!
01-14-2008 12:06 PM
Sure, for B-ACD/AA is called drop-through mode, for CUE you need to write your own custom script.
Hope this helps, please rate post if it does!
01-14-2008 10:05 PM
Hi and thanks,
i am wondering with CUE what exactly should we use in the script for that to work.
Good day
01-15-2008 01:23 AM
Hi, if you read the "guide to writing AA scripts" for CUE, there is the default script commented and all the "steps" are explained.
Thanks for the rating and good luck!
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