01-14-2008 11:15 AM - edited 03-15-2019 08:12 AM
Hi guys,
i am looking to see if i can have an AA (either tcl or CUE) where a person calling in can hear a prompt (ex: welcome to Cisco, transfering please wait) and after the prompt we can ring an extension or a hunt list.
thanks
Good day
Solved! Go to Solution.
01-15-2008 01:23 AM
Hi, if you read the "guide to writing AA scripts" for CUE, there is the default script commented and all the "steps" are explained.
Thanks for the rating and good luck!
01-14-2008 12:06 PM
Sure, for B-ACD/AA is called drop-through mode, for CUE you need to write your own custom script.
Hope this helps, please rate post if it does!
01-14-2008 10:05 PM
Hi and thanks,
i am wondering with CUE what exactly should we use in the script for that to work.
Good day
01-15-2008 01:23 AM
Hi, if you read the "guide to writing AA scripts" for CUE, there is the default script commented and all the "steps" are explained.
Thanks for the rating and good luck!
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide