- Bronze, 100 points or more
Hi dear forum, I have one question, If I install a Spanish language package in my AIM-CUE, it means that i could have another option for the AA script with the audio files but in spanish to handle calls I mean, for example: "if you know the number of the person...." but in spanish or I needed to record new audio prompt files.
Thanks and best regards
Hope things are going well for you (you seem very busy!)
Just to add to Paolo's good note. Here is some related info;
CUE - Adding or Removing Languages
Installing additional languages or removing languages must be done in online mode only. You cannot add or remove languages using the boot helper except when you perform a complete installation of the Cisco Unity Express software.
Installing Additional Languages
The following information is required for installing languages:
URL of the FTP server.
You are limited to 2 concurrent languages with an AIM-CUE module license
You are limited to 5 concurrent languages with an NM-CUE, NM-CUE-EC, or NME-CUE module license
From this good doc (with Step by Step);
Here is what you need;
To download a language file for voice-mail prompts, go to http://www.cisco.com/pcgi-bin/tablebuild.pl?topic=281001346.
Have a look at the method listed at this link that detals changing the CUE Language without losing all existing data;
Frequently Asked Questions
I have a working system and I want to change the language (while saving all the data on the system). Which procedure do I need to follow?
Hope this helps!
Hola, all the messages will come in language wanted, and you don;t have to record anything.
Hope this helps, please rate post if it does!