Unified messaging queries

Answered Question
Jan 16th, 2008
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I have a query -

What's the difference between Cisco Unity & Cisco Unified Messaging ? My understanding is that Cisco Unity only gives us Voice Mail, while Unified Messaging gives us many capabilties. I want to know exactly what capabilities.

Can anyone help?

Correct Answer by Rob Huffman about 9 years 3 months ago

Hi Abhijit,


You are always welcome (you know this!).


Yes, the new Cisco Unified Workplace Licensing does cover both aspects (Unity and CCM) along with some others. You would need the "Professional Edition" for Unified Messaging.


Q. What Cisco Unified Communications products are included in Unified Workspace Licensing?


A. Unified Workspace Licensing is available in two versions, Standard Edition and Professional Edition.

• Standard Edition includes a per-user license for the following: any model of Cisco IP phone, a Cisco Unity® or Cisco Unity Connection voice mailbox, a Cisco Unified Presence server, a Cisco Unified Mobility application, and a Unified Communications client (user's choice of Cisco IP Communicator, Cisco Unified Personal Communicator, or Cisco Unified Video Advantage).


** Professional Edition includes everything in Standard Edition plus support for an unlimited number of Cisco IP phones per user, one Cisco Unity unified messaging mailbox per user, one Cisco Unified Mobile Communicator per user, and Cisco Unified MeetingPlace or Unified MeetingPlace Express audio, video, and Web conferencing.


I'm not sure about the size of this deployment so be careful with this caveat;


"There is a minimum quantity of 250 licenses for all new Unified Workspace Licensing orders."



From this good Q&A doc;


http://www.cisco.com/en/US/prod/collateral/voicesw/ps6882/ps9156/prod_qas0900aecd806ccc43.html


Hope this helps!

Rob

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Rob Huffman Wed, 01/16/2008 - 06:56
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Hi Abhijit,


Hope all is well with you my friend :) Here is the latest and greatest Comparison doc (you will see the features only available with UM);


Cisco Unified Messaging Feature Comparison


Version 2.0 Updated December 21, 2007


http://www.cisco.com/en/US/products/ps6509/products_data_sheet0900aecd806bfc37.html



Hope this helps!

Rob


UCBNOCWAN Thu, 01/17/2008 - 02:49
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Hi Rob,

Nice to hear from you. Hope you are doing good..

I was just wondering is there any doc that gives a brief overview of Unified Messaging?


Thanks & Regards,

Abhijit Das.

Rob Huffman Thu, 01/17/2008 - 06:22
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Hi Abhijit,


You know the "feature" documentation for this is really awful (I try not to say thing like this here too often, but .....)


The best info I have really ever seen for this is in the Flash Demo #5 in this link;


http://www.cisco.com/cdc_content_elements/flash/cisco_uni_comm_3tab_web/


Hope this helps! And let me know what you think.

Rob

UCBNOCWAN Thu, 01/17/2008 - 08:13
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Hi Rob,

Thanks a ton for this. I am going through this & will give you my feedback tomorrow.


Thanks,

Abhijit.

UCBNOCWAN Tue, 01/22/2008 - 04:33
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Hi Rob,

Thanks a lot.. All the features in Unified messaging look quite awesome.

If we go for CUWL licensing, will the same license work for both Call Manager 6.1 & Unified Messaging?


Thanks & Regards,

Abhijit Das.

Correct Answer
Rob Huffman Tue, 01/22/2008 - 05:22
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  • Super Blue, 32500 points or more
  • Hall of Fame,

    Founding Member

  • Cisco Designated VIP,

    2017 IP Telephony, Unified Communications

Hi Abhijit,


You are always welcome (you know this!).


Yes, the new Cisco Unified Workplace Licensing does cover both aspects (Unity and CCM) along with some others. You would need the "Professional Edition" for Unified Messaging.


Q. What Cisco Unified Communications products are included in Unified Workspace Licensing?


A. Unified Workspace Licensing is available in two versions, Standard Edition and Professional Edition.

• Standard Edition includes a per-user license for the following: any model of Cisco IP phone, a Cisco Unity® or Cisco Unity Connection voice mailbox, a Cisco Unified Presence server, a Cisco Unified Mobility application, and a Unified Communications client (user's choice of Cisco IP Communicator, Cisco Unified Personal Communicator, or Cisco Unified Video Advantage).


** Professional Edition includes everything in Standard Edition plus support for an unlimited number of Cisco IP phones per user, one Cisco Unity unified messaging mailbox per user, one Cisco Unified Mobile Communicator per user, and Cisco Unified MeetingPlace or Unified MeetingPlace Express audio, video, and Web conferencing.


I'm not sure about the size of this deployment so be careful with this caveat;


"There is a minimum quantity of 250 licenses for all new Unified Workspace Licensing orders."



From this good Q&A doc;


http://www.cisco.com/en/US/prod/collateral/voicesw/ps6882/ps9156/prod_qas0900aecd806ccc43.html


Hope this helps!

Rob

UCBNOCWAN Tue, 01/22/2008 - 06:39
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Thanks Rob again.. I am readning further on Unified Messaging & CUWL. Will definitely get back to you again if I have doubts. Have a nice day.

Regards,

Abhijit Das.


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