- Gold, 750 points or more
I am trying to use the ECC variables of the Outobound Option in IPCC Enterprise Script Editor.
For example, if I try to set the PeripheralVariable1 to the ECC BAAcountNumber it doesn't work. In the agent desktop application the PeripheralVariable1 has no value, but I can see the BAAcountNumber in the data grid.
Do you know if I have to set up something special on IPCC Enterprise to use the ECC?
Thanks in advance for your help,