This is with regard to the ICM 7.0 System - new installation.The required facility and the ICM instance OU have been created for the ICM using domain manager. We were not able to get through with the ICM component installation, as the system hangs after the OU is selected. The next step after this is the ICM installer registers the domain information for the ICM instance.
The install log does not reveal any exceptions by the installer and it shows everything normal. On further investigation with the server resource utilization, the installer was not responding, even though there is no load on the system.we have tried installing this for almost three times with the same result.
The server hardware is the ICM supported configuration as per the ICM 7.0 BoM.
The installtion is on the customer`s corporate AD infrastructure.
Could somebody please advise as what could be wrong here?