Could not login after upgrade from LMS 2.6 to 3.0

Unanswered Question
Jan 16th, 2008

I have upgraded from LMS 2.6 to 3.0 (Windows 2003 Server). Now I cannot login with my admin and/or user credentials.

Everytime the message "Authentication failed. Please try again." appears.

I have tried the installation two times.

At first as "Typical" installation. At second as "Custom" installation with setting new passwords for admin and guest. But without success.

I would appreciate any hint.

regards Thomas

I have this problem too.
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tschier Wed, 01/16/2008 - 12:13

Yes, I've tried. Unfortunately it doesn't solve my problem.


Joe Clarke Wed, 01/16/2008 - 12:36

Try running the following command:

NMSROOT\bin\perl NMSROOT\bin\

Where NMSROOT is the path in which CiscoWorks is installed. Then restart dmgtd, and see if you can login.

tschier Thu, 01/17/2008 - 00:03


After running with

following output

Changing mode from ACS to CMF ...

Already in CMF mode

my login works again.

Thanx for that hint.



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