01-16-2008 07:22 AM
I have upgraded from LMS 2.6 to 3.0 (Windows 2003 Server). Now I cannot login with my admin and/or user credentials.
Everytime the message "Authentication failed. Please try again." appears.
I have tried the installation two times.
At first as "Typical" installation. At second as "Custom" installation with setting new passwords for admin and guest. But without success.
I would appreciate any hint.
regards Thomas
01-16-2008 10:56 AM
Have you tried the password reset steps in this doc?
01-16-2008 12:13 PM
Yes, I've tried. Unfortunately it doesn't solve my problem.
Thomas
01-16-2008 12:36 PM
Try running the following command:
NMSROOT\bin\perl NMSROOT\bin\ResetLoginModule.pl
Where NMSROOT is the path in which CiscoWorks is installed. Then restart dmgtd, and see if you can login.
01-17-2008 12:03 AM
Great.
After running ResetLoginModule.pl with
following output
Changing mode from ACS to CMF ...
Already in CMF mode
my login works again.
Thanx for that hint.
Thomas
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