- Silver, 250 points or more
I am installing a CUCM6 business edition with unity connection 2.
I am having problems with associating the end user with a primary extension during the bulk admin stage using the BAT tool.
In the bulk spreadsheet under the user tab I use the âPrimary Extensionâ and under the user template I have checked the âDefault Telephone Number to Primary Extensionâ box.
Under user in CM when I select the primary extension combo box, the primary extension is not there, it is not added at the bulk admin stage and as a result I have to manually add it. Having to put the Primary extension in is the only way that Unity will import the user. In the CUCM6BE there is no way to add a subscriber manually.
Any ideas or anyone know a way round this