ICM Release Notes

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Jan 16th, 2008
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On the page :

Cisco Unified Intelligent Contact Management Enterprise Release Notes - Cisco Systems


I can only find the release notes for ICM 5 and 6. There are no release notes for version 7 (only the installer) following that there are the releae notes for 7.1.3

Anyone know if the files for version 7 exist?

I'm looking for the "New Features" in the version 7.0 of ICM

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lpezj Wed, 01/16/2008 - 08:49
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You can get the release notes when you download a SR from the Cisco web, you have got a link to download the SR and another one to get the Release notes:

Try this link for IPCC version 7.1(5):


Hope this helps,

Juan Luis

paulegan1 Thu, 01/17/2008 - 01:18
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Thanks !

I didn't know that I could get release notes via the download tool.

Unfortunatly the notes for 7.0 don't seem to be available...

paulegan1 Thu, 01/24/2008 - 00:11
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Nope. There aren't any release notes for version 7.0 on that site, only for the Installer Update, unless I'm missing something :)

bill.king Thu, 01/24/2008 - 05:22
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I just acted as if I was going to order the software, and it appears that when you do, they will send you the version 7.0 information as well, here is what it says:

Choose ICM/IPCC Version: NOTE: All Media kits include current Maintenance/Service Releases. V7.1(x) AND V7.2(x) include V7.0 + the latest published MR (maintenance release).


Have you tried that?


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