Is there a report that shows busy hour on the half hour?

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Jan 16th, 2008
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I'm looking for a report that shows the inbound calling volume on a half-hour basis. I need to determine the peak usage timeframes. Is this something that is in a canned report and I just need to pick the right parameters to run the report? or is this a custom report?

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Abdulbaseer Mohammed Wed, 01/16/2008 - 17:26
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can you please provide bit more explanation as to what you are looking?


Thanks,

Baseer.

ashbaulackey Fri, 02/20/2009 - 14:03
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Hello Ron,


Did you happen to find an answer to your question?

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