Can't log into AppAdmin

Unanswered Question
Jan 16th, 2008
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Hi! I've installed UCCX 5.0 and went through the initial setup successfully, but I can't log back into it. It successfully setup the CTI users on CM 6.0, but I can't log in using the AXL ID I specified at setup.


I can see the 2 new CTI users it created in "Application Users", but should it have created a CRSAdministrator user in CM as well? If not, shouldn't I be able to get in the CM administrator AXL ID?

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toddcarp123 Wed, 01/16/2008 - 12:59
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Yes... no dice...


What ID does CRS use for administration after the initial setup? The provided AXL ID? CRSAdministrator?

toddcarp123 Wed, 01/16/2008 - 16:56
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All set... CM is pointing to AD via LDAP for users and we did not have "Use LDAP Authentication for End Users" enbled, so appadmin logon just said "unauthorized".

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