01-17-2008 06:22 AM - edited 03-15-2019 08:16 AM
When I deploy a phone to an end user and they push the CFwdALL button to forward to their cell phone, they get a "number cannot be dialed" error from the system. If I go into CM admin and manually enter the number they wish to forward their DN to it works. Then I undo the CFA in CM admin and the end user is subsequently able to use the CFwdALL from their phone. Is this normal, or a bug?
01-23-2008 09:23 AM
Reset the following on both nodes. Cisco CTI Manager, Cisco TCD
Try logout and log back in.
01-23-2008 10:47 AM
Is the Forward All CSS set to None?
There is a CallManager Service Parameter under Clusterwide Parameters (Feature - Forward) called âCFA CSS Activation Policyâ. Set this parameter to Activating Device/Line CSS, or change the CSS for Forward All on the DN you wish to allow call forwarding.
-John
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide