CM/IPCC Express Co-Res License to Off-Box UCCX

Unanswered Question
Jan 17th, 2008
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I need help understanding an upgrade path for our clients that are running Co-Resident Callmanager and IPCC Express. This was a common bundled option that started with Callmanager 4.0(2) with and intro IPCC 3.1x 5-seat license. Our clients are moving now to Callmanager 5 or 6 and would need to move the IPCC Express (a.k.a., UCCX) off-box to dedicated server. Part IPCXIVR-40ES-1B provides the licensing to move the UCCX to a dedicated server, but does not account for an upgrade needed from IPCC 3.x to 4.5x or greater to be compatible with UCM 5 or 6. So my questions are:


1)Does Communications Manager 5 or 6 still offer a 5-seat "intro" license for UCCX?


2)Can the co-resident license for IPCC 3.x be moved to another box and upgraded to UCCX 4.x/5.x? What licensing is needed if the 5-seat "intro" license is no longer included with UCM 5 or 6?


Thanks in advance,


Brian

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Rob Huffman Thu, 01/17/2008 - 07:06
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