Polycom VSX5000e through ASA 5510

kbrown · ‎01-17-2008

All -

I have a Polycom VSX5000e located on an internal segment located behind an ASA5510. I have a static address translation for the video device. When an external video endpoint 'calls' our device (IP/H.323 and not SIP) we get ringing indication, but when we try to answer - it doesn't complete the connection.

I think we have a broken ASA config. Would anyone care to share a known working config for the ASA with the pertinent info?

Report Inappropriate Content · ‎01-23-2008

Disable the following protocols using the command "no fixup protocol h323 h225 1720" and "no fixup protocol h323 ras 1718-1719" . This has the done the trick for me on my PIX firewall.

mikedurbin · ‎03-02-2009

This helped me out. Thanks for the post.