Hi all. I have just installed a CUCM 6.x for a customer and I cant figure out how to get the "corporate directory" to work. I have tried to look this up in the documentation, but cant seem to find anything on it. Anyone have any idea on how to set that up?
Ok, so it is working. You need to add adjust the user in the CCM user page. Add in their Primary Extension or telephone number in the field. This has to be added manually, even though you have added the user, associated the device, etc. It's kind of backwards, but it make sense. The directory may list a 7 digit number, when the extension maybe 4 or vice versa.