What users have rights to push xml to the IP Phones?

sullyb007 · ‎01-17-2008

I'm working on 3rd party app that will be sending the Cisco XML directly to the phones (not going through CM). So far in testing I've been using a demo user name and password that is assigned to that particular phone. No problems thus far.

The question now becomes, do I need the specific user name and password for EVERY phone that I want to push to, do I need an admin account, or will ANY account user work?

Obviously, the phone network owner has some concern about creating a new admin account or giving out the password for the current one. I don't blame them, but on the other hand, they need this system to work. What is the precedent here? Is it generally accepted that 3rd party apps need their own admin account or is there another way to go about this?

Thanks,

Brian

Mike-1985 · ‎01-18-2008

To be able to send XML to phones you need a user with has an assosiation (Device association) with all the needed phones.

I always create one user that is assosiated with all phones so there is no problem with pushing xml or anything else.

sullyb007 · ‎01-18-2008

Thanks for the reply Mike. That was my thought as well, but does that user need to be an admin user? Or can a phone be associated with multiple non admin users?

The phone network owner is telling me that a phone can only be associated with one user.

Thanks again,

Brian