backing up and restoring cisco unity and Call manager 5.1

shanehaslem · ‎01-17-2008

I have been looking at backing up Cisco Call manager 5.1 and cisco unity to ensure recovery if we have a failure.

I was wondering if anyone had any good docs outlining this process?

Rob Huffman · ‎01-17-2008

Hi Shane,

In CCM 5.x and above this is now called "Disaster Recovery System" pretty cool! Here is a look at the related info;

The Disaster Recovery System (DRS), which can be invoked from Cisco Unified CallManager 5.0 Administration, provides full data backup and restore capabilities for all servers in a Cisco Unified CallManager cluster. The Disaster Recovery System allows you to perform regularly scheduled automatic or user-invoked data backups. DRS supports only one backup schedule.

The Cisco Disaster Recovery System performs a cluster-level backup, which means that it collects backups for all servers in a Cisco Unified CallManager cluster to a central location and archives the backup data to physical storage device.

When performing a system data restoration, you can choose which nodes in the cluster you want to restore.

The Disaster Recovery System includes the following capabilities:

A user interface for performing backup and restore tasks.

A distributed system architecture for performing backup and restore functions.

Scheduled backups.

Archive backups to a physical tape drive or remote sftp server.

The Disaster Recovery System contains two key functions, Master Agent (MA) and Local Agent (LA). The Master Agent coordinates backup and restore activity with all the Local Agents.

The system automatically activates both the Master Agent and the Local Agent on all nodes in the cluster.

From this excellent doc;

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide09186a00806c51cb.html

Hope this helps!

Rob

Rob Huffman · ‎01-17-2008

Hi Shane,

Sorry, I snoozed on the Unity portion of your request zzzzzzzzzzzzz

The tool called DIRT is your friend here;

http://www.ciscounitytools.com/App_DisasterRecoveryTools.htm

Hope this helps!

Rob

shanehaslem · ‎01-18-2008

Hi Rob,

Thanks for your assistance.

On Unity, what are the steps required to backup the system, Where is the Dirt utility run from?

Can it be backed up to a local hard disk asnd then a share created to copy the file to tape backup?

shanehaslem · ‎01-18-2008

Thanks Rob,

Your are the man!

Question on NTP?

Can you think of anything that I would need to consider when applying NTP configuration to the Publisher and Unity systems?

Thanks

Rob Huffman · ‎01-18-2008

Hi Shane,

You are most welcome! Everything you need for the Time configs should be in this good doc;

How To Configure Time Synchronization for Cisco CallManager and Cisco Unity

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_configuration_example09186a008009470f.shtml

Hope this helps!

Rob

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