WCS Error Adding Controller

Unanswered Question
Jan 18th, 2008

Hello, I am having a problem adding a controller to WCS. I am able to ping and communicate between the WCS box and the controller but when I try to add the controller it erross stating "Failed to add device to WCS Reason: Object not found in device" Has anyone seen this before? I have added them before at other locations with no problem?

I have this problem too.
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cherylfarria Fri, 01/18/2008 - 13:01

Also when I try to add the controller from WCS the controller log has the following:

MACADDR_GET_FAIL: Interface 1 source MAC address is not found.


vegardkjer Fri, 03/28/2008 - 06:17

did you find a solution to this problem?

i have the same problem.

ankbhasi Fri, 03/28/2008 - 10:16

Hi Friend,

Can you make sure if snmp is properly configured on your controller? Can you enable "debug snmp all enable" and then try adding the controller and see what debug messages you get?



cherylfarria Mon, 03/31/2008 - 12:57

I can get the snmp to send traps from the controller to the WCS box but still cannot add it..

I get the following error when trying to add.. Failed to add device to WCS:Object not found in device


vegardkjer Tue, 04/01/2008 - 13:33

i think the problem is a mismatch between wlc version and wcs version.

i have a wcs version and one wlc 2106 version and one wlc 2106 version

the wlc2106 version added ok.

but the wlc2106 version failed.

after upgrading the second wlc2106 to version it also added ok.

in your case, i'm sure you need a newer wcs version to support the wlc version

hope this helps.


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