Unity 4.21 and the sa web page

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Tommer Catlin Fri, 01/18/2008 - 08:24
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You might need to "kick" unity. Restart IIS or actually restart the server. But first, try use the SA page on a different computer or from the console directly. This will help you eliminate if it was the actual server or the workstation you are on.

eschulz Fri, 01/18/2008 - 08:44
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I've seen this behavior when the password for the Unity mesg store account was changed. The settings for the Unity COM+ app may be out of sync. You can try updating the logon credentials for this with the following...


- Open Component Services from the Windows Administrative Tools

- Drill down into Component Services / Computers / My Computer / COM+ Applications / Cisco Unity

- Right click Cisco Unity and select Properties

- In the Properties window you should be able to update the password in the Identity tab


Regards,

Eric

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