Manually force mass logout from Extension Mobility?

Unanswered Question
Jan 18th, 2008

Is there a way to force all users (or even specific users) to log out of Extension Mobility without having to go to individual phones? We were trying to do a bulk update of some parameters, and it failed because the users are still logged in.

Customer policy does not force logout from EM, so employees routinely stay logged in when not on site.

I'd like to have an option to do something like this with the BAT tool or something like it, but that isn't an available option on v4.2(3).

Any help appreciated.

I have this problem too.
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Rajesh Revuru Fri, 01/18/2008 - 10:31

You could try change the service parameters for extension mobility service with maximum login time, so you can set it for whatever time, so right after that it will logout the user.

jbarcena Fri, 01/18/2008 - 10:31

You could also restart the Tomcat service that will loggout all the users.


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