I have a problem, we had a server crash and had to rebuild the subsciber box, unfortunately the cluster password does not appear to be what the previous admin had recorded, How do I reset this so I can get my subscriber server back?
To change the password phrase
You can use Adminutility tool to reset the Private password phrase, this tool only runs on
the Publisher and needs to be done after hours since it stops services; here is the path
and the steps to run it.
Log into the utility as Administrator and select the very top checkbox to select all
accounts. Then go to Options and Set new password
It will ask you for the password phrase, and the tool will run, everything keeps working
fine after the tool finishes.
To Change DC Directory Password:
Please follow the instructions in the following document (attached for your reference):
How to Change the DC Directory Password
To Change CCM Administrator:
>From the Cisco CallManager,
1. Go to Start > Run; type CCMPWDChanger and press enter.
2. Enter DC Manager Password
3. Select CCMAdministrator for Userid and password.
To Change CCM Services Password:
Please follow the following steps to reset the passwords on all servers in the cluster:
Step 1: Log on as the local Administrator on the Publisher.
Step 2: Using Explore, browse to C:\Program Files\Cisco\Bin and launch AdminUtility.exe.
Step 3: Within the User Password field, input the local Administrator password and click
Step 4: Select the check-box for at the top of the tree which should correlate to the
DNSname of the Publisher.
Step 5: Select Options from the menu, and Set New Password.
Step 6: Input your 1 - 15 character alphanumeric password phrase that will be used to
generate the complex passwords for each local account and service. Re-enter the string
within the next field for verification and click OK.
Step 7: Highlight all systems within the cluster and click Update Server Password. You
will receive a warning message informing you that this will take down all systems with the
cluster and could take a significant amount of time. Click OK.
Step 8: When completed, for each system you will see that the Update was successful. Click
EXIT once all systems within the cluster have successfully updated.
Step 9: Close the AdminUtility window.
To Change Windows Administrator Password:
Please make sure that the Local Administrator password is SAME on all servers in the
To change the password, perform the following steps:
1. Right click My Computer.
2. Select Manage.
3. Go to Local Users and Groups.
4. Go to Users.
5. Right click Administrator.
6. Select Set Password.
7. Type in the password and confirm.