How to get ANI and DNIS on SAPphone and to CIC in SAP R3

Unanswered Question
Jan 18th, 2008

I have a client using SAP R3 4.7 with thick client. In CAD admin I can come upto workflow but then I am stuck...

They say they have SAPphone that can work with TAPI how do I do this?

I have this problem too.
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