01-19-2008 08:30 PM - edited 03-05-2019 08:35 PM
We just got a new switch out of the box and at bootup it gives the ff errors:
cisco WS-C2960-24TC-L (PowerPC405) processor (revision E0) with 61440K/4088K bytes of memory.
Processor board ID FOC1127U2ZY
Last reset from power-on
The password-recovery mechanism is enabled.
64K bytes of flash-simulated non-volatile configuration memory.
Base ethernet MAC Address : 00:1C:B1:CA:CB:80
Motherboard assembly number : 73-9832-07
Power supply part number : 341-0097-02
Motherboard serial number : FOC112724FZ
Power supply serial number : DCA112581ZW
Model revision number : E0
Motherboard revision number : A0
Model number : WS-C2960-24TC-L
System serial number : FOC1127U2ZY
Top Assembly Part Number : 800-26671-03
Top Assembly Revision Number : A0
Version ID : V03
CLEI Code Number : COM3K00BRB
Hardware Board Revision Number : 0x01
!!! WARNING: The switch is not usable !!!
Unable to create l2trace server process, socket_open() failed
Press RETURN to get started!
00:00:32: %SPANTREE-5-EXTENDED_SYSID: Extended SysId enabled for type vlanCannot Get the number of ports in MAC notification
00:00:33: %SW_VLAN-4-IFS_FAILURE: VLAN manager encountered file operation error: call = ifs_read_until (header) / file = / code = 21 (Is a directory) / bytes transfered = -1
-Traceback= 7B1DF0 157F08 153FB0 A6A798 A60D60
00:00:34: %SYS-5-RESTART: System restarted --
Cisco IOS Software, C2960 Software (C2960-LANBASE-M), Version 12.2(25)SEE3, RELEASE SOFTWARE (fc2)
Copyright (c) 1986-2007 by Cisco Systems, Inc.
Compiled Thu 22-Feb-07 13:57 by myl
00:00:34: Unable to open UDP socket on CMP_PORT
What could actually be wrong because with a sh run command none of the interfaces appear.
Thanks
01-19-2008 09:42 PM
Hi,
Since the switch is new, ask your supplier or Cisco to replace it and don't accept RMA because its faulty out from the box - also, don't spend time troubleshooting it, and when your supplier arrived trying to troubleshoot it, don't accept it, demand for a new switch.
I think some people from where the device comes from may be using it in a lab. I ordered two 3845 routers last year, both package are the same (newly packed) but when I boot up the routers, one of them already have a configuration.
Regards,
Dandy
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