01-20-2008 03:30 PM - edited 03-15-2019 08:19 AM
Hi
I have some phones that will not register on callmanager. They have an ip address but will not register on the CallManager. The callmanager can ping the phone and I can also browse to the phone. There are about 200 phones registered and 60 not registered.
Anyone have any ideas why they wont register.
01-20-2008 06:32 PM
did you double the MAC addresses?
what does the screen on the phone say? Are all 60 phones the same model? what is the model?
-J
01-20-2008 06:37 PM
hi
no the mac addresses seem fine. The phones are different types - 7940, 7941, 7911
The screen of the phone says "registering"
01-20-2008 06:42 PM
did you physically go to one of the phones unplug the network cable and plug it back in to force a reboot?
-J
01-20-2008 07:11 PM
yes I did this. Looking at the servers they only have 1Gb of memory. This could be the problem.
01-20-2008 07:14 PM
unplug some of the other phones that have already registered and see if the other ones that havent registered yet do.
Even if this isnt the issue, I would definitely beef up the ram.
-J
01-20-2008 07:18 PM
true. ill give it a go
01-21-2008 01:10 PM
any luck?
-J
01-22-2008 01:37 AM
yeah the memory upgrade worked. all phones registering fine now
01-22-2008 05:30 AM
great to hear!
-J
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