Could you please give the best solution to setup automated answer on phone number with re-direct?
I would like to set a directoy number to be answered by a pre-recorded message which states the following:
Welcome to XYZ - please press 1 if you look for agency, alternatively please hold and your call will be transferred through to the next available consultant.
Option 1 will need to be diverted to the agency team telephone number.
By holding the caller will need to be transferred to another telephone number.
Can you guide me where I can do the entire setup? Much appreciated if you give me the solution asap.