The CCME admin guide explains you can use an external telephone directory list as opposed to the local. It doesn't however explain how to create one or programme the phone buttons to use one. The guide does mention using a callmanager diretory,that is not what i am looking to do. I just need to create a file with all the relevant info, but in what format does it need to be? I am sure the info is somewhere, but i have run out of ideas.