I have a problem with Cisco Unity Express.
When the user calls his mailbox from his own phone he is asked for his Extension ID followed by #.
Normally, the system should automatically detect the user ID if the call is from his own phone and it should only ask for the password.
Early it was working correctly.
I perhaps modify something in my CCME config but I really don't see what.
It seems that the caller ID is not recognized by Unity.
What are the requirements for Unity to recognize the caller ID?
Thanks in advance,