I have a problem with Cisco Unity Express.
When the user calls his mailbox from his own phone he is asked for his Extension ID followed by #.
Normally, the system should automatically detect the user ID if the call is from his own phone and it should only ask for the password.
Early it was working correctly.
I perhaps modify something in my CCME config but I really don't see what could affect it.
It seems that the caller ID is not recognized by Unity.
What are the requirements for Unity to recognize the caller ID?
Thanks in advance,