How can I change CTI Managers on CRS 4.5

Answered Question
Jan 22nd, 2008
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Hi,


One of our customers is going to add three new CallManagers to the current three callmanager cluster. I have three IPIVRs, version 4.5.


The customer is going to change the CTI Manager services to the new three CallManagers.


How can I change the CTI Managers in IPIVR 4.5? I have tried the CallManager configuration page on CRS AppAdmin, but I can only see the current two CTI Managers set up.


Thanks in advance for your help,


Juan Luis

Correct Answer by Riccardo Bua about 9 years 3 months ago

Hola Juan Luis,


use the serviceability tools. You would be ahve to specify two CTI Managers only as usual.


Cheers,


Riccardo

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Correct Answer
Riccardo Bua Tue, 01/22/2008 - 08:50
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Hola Juan Luis,


use the serviceability tools. You would be ahve to specify two CTI Managers only as usual.


Cheers,


Riccardo

lpezj Tue, 01/22/2008 - 09:11
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Riccardo,


Short answer, big solution.


Muchas Gracias,


Juan Luis

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