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Ringtone will not play

jmachiggins
Level 1
Level 1

‎01-22-2008 09:23 AM - edited ‎03-13-2019 04:53 PM

I have installed a new ring tone on a 4.1.3 CallManager cluster. I modified the XML file and restarted the TFTP server. I can see the tone, but it will not play. Anyone run into this before?

Thanks.

Justin

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5 Replies 5

egrinkin1
Level 1
Level 1

‎01-22-2008 09:46 AM

Hi Justin,

Did you create and upload a new Ringlist.xml?

I just worked on this today in CUCM 6.0. The new Ringlist.xml did not work because I named it RingList.xml. Once I renamed the file with the lower case "L" and uploaded it, the new ring tones were available.

Good luck and let me know if this helps!

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jmachiggins
Level 1
Level 1
In response to egrinkin1

‎01-22-2008 09:49 AM

This is a windows system so I just edited the existing file. Thanks though.

Justin

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egrinkin1
Level 1
Level 1
In response to jmachiggins

‎01-22-2008 09:56 AM

Ah the good old days. Good old days + Windows OS?

I'm sure you did this already, but you moved the raw files into the same folder right?

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jmachiggins
Level 1
Level 1
In response to egrinkin1

‎01-22-2008 09:57 AM

Yeah. I moved it there. Everything looks right it just won't play.

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egrinkin1
Level 1
Level 1
In response to jmachiggins

‎01-22-2008 10:00 AM

Sorry I can't help J.

Good luck!

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