I have a remote router with srst and cue. the cue is a backup for when phones can not reach main site unity and are in srst mode. there is no intergration between cue and unity.
incoming call goes directly to unity greeting during normal operation.
I want call to go directly to cue AA when in srst mode.
I set up following:
call-forward all 7231
7231 is cue aa.
this worked but when I went out of srst mode, the incoming calls continued to go to the cue aa instead of the unity greeting and i needed to remove the ephone cmd.
not sure why the ephone-dn continued to operate.
any ideas on this would be appreciated.