Why do I keep getting the default Opening Greeting on Unity when I create a holiday. Call flow: CM forwards 2000 to Unity, hits a routing rule (business hours that observes holidays), that Attemts transfer to Day Time call handler (also business hours). Everything works OK. When I create a holiday, the call goes to the default Unity Opening Greeting. When I delete the holiday, it works correctly again. What am I doing wrong? I thought that it's supposed to play the closed greeting and use the closed transfer rule when observing holidays. This is on ver 4.04 sr1 and also 4.2.1. Thanks.