Lost posted CCNA-Kit on the way to home.

Unanswered Question

Hi all,

I passed my CCNA exams in November, but up to now I have not received any thing from cisco, like CCNA-Kit or any certificates. I check online-Certification Tracking System, it is saying that my CCNA-Kit has mailed already. I tried to contact local cisco help centre and my exam centre, but not much use. Local cisco helpline is just pre recorded talk, just wasting time and money.. Same thing again and again. I talk to my local exams centre they give me the same cisco help line.

I don't know how to get my CCNA-Kit again.

Is there any way? Please advice me.

I have this problem too.
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AndySajous_2 Thu, 01/24/2008 - 07:51

Go to Certification Support.


I received my certificate the same month I passed. If you haven't received your yet then you should definitely call them or e-mail them.

dbeare Thu, 01/24/2008 - 08:48

I agree, you need to contact Cisco. Your local testing center has nothing to do with the certification kit. I received mine within a couple of weeks of passing, and within 6-8 weeks you should get it. Best of luck.


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