01-24-2008 01:19 AM - edited 03-15-2019 08:23 AM
I've opened a case in the TAC, but did'nt get a respond in 4 days, so i decided to ask here also.
I'm trying to setup a H.323 trunk from my 3825 to VOIP provider (provider uses 'Iskratel' equipment), and calls are get disconnected with cause 21 ("call rejected"). Also on provider's side we get "BC not implemented" disconnection cause in trace files.
What to do?
01-24-2008 03:07 AM
Hi,
BC could be Bearer Capability. Which codec are you using ? Try the omnicompatible g711u.
When no answer from TAC, call, ask for a manager. say your network is down and you claim the level of support advertised by the cisco CEO and that you have paid for.
01-24-2008 04:41 AM
01-24-2008 04:43 AM
Hi, can you try g711u? Transparent is only for IP-to-IP calls.
01-24-2008 08:19 PM
Hi, yes, I tried g711u. Situation did not changed.
here is debug cch323 h245:
049453: *Jan 25 09:16:40.733 PCTime: //2894/271EA3CA9DE6/H323/run_h225_sm: Received event H225_EV_SETUP while at state H225_IDLE
049454: *Jan 25 09:16:40.733 PCTime: //2894/271EA3CA9DE6/H323/check_qos_and_send_setup: Setup ccb 0x6ABF82FC
049455: *Jan 25 09:16:40.733 PCTime: //2894/271EA3CA9DE6/H323/run_h225_sm: Received event H225_EV_FS_SETUP while at state H225_IDLE
049456: *Jan 25 09:16:40.733 PCTime: //2894/271EA3CA9DE6/H323/idle_fsSetup_hdlr: Setup ccb 0x6ABF82FC
049457: *Jan 25 09:16:40.733 PCTime: //2894/271EA3CA9DE6/H323/generic_send_setup:
generic_send_setup: is_overlap = 0, info_complete = 0
049458: *Jan 25 09:16:40.733 PCTime: //2894/271EA3CA9DE6/H323/generic_send_setup: sending calling IE
049459: *Jan 25 09:16:40.733 PCTime: //2894/271EA3CA9DE6/H323/generic_send_setup: ====== PI = 0
049460: *Jan 25 09:16:40.733 PCTime: //2894/271EA3CA9DE6/H323/generic_send_setup: Send infoXCap=128, infoXRate=16, rateMult=0, xMode=128, info_layer1_prot=163
049461: *Jan 25 09:16:40.733 PCTime: //2894/271EA3CA9DE6/H323/generic_send_setup: src address = 213.206.33.186; dest address = 172.16.1.2
049462: *Jan 25 09:16:40.733 PCTime: //2894/271EA3CA9DE6/H323/cch323_h225_set_new_state: Changing from H225_IDLE state to H225_REQ_FS_SETUP state
049463: *Jan 25 09:16:40.789 PCTime: //-1/xxxxxxxxxxxx/H323/cch323_h225_receiver: Received msg of type RELEASEIND_CHOSEN
049464: *Jan 25 09:16:40.789 PCTime: //2894/271EA3CA9DE6/H323/release_ind: Disconnect cause 21 location code 15
049465: *Jan 25 09:16:40.789 PCTime: //2894/271EA3CA9DE6/H323/cch323_h225_receiver: RELEASEIND_CHOSEN: src address = 213.206.33.186; dest address = 172.16.1.2
049466: *Jan 25 09:16:40.789 PCTime: //2894/271EA3CA9DE6/H323/run_h225_sm: Received event H225_EV_RELEASE_IND while at state H225_REQ_FS_SETUP
049467: *Jan 25 09:16:40.789 PCTime: //2894/271EA3CA9DE6/H323/run_h225_sm: Received event H225_EV_RELEASE while at state H225_REQ_FS_SETUP
049468: *Jan 25 09:16:40.789 PCTime: //2894/271EA3CA9DE6/H323/cch323_h225_send_release: Cause = 21; Location = 15
049469: *Jan 25 09:16:40.789 PCTime: //2894/271EA3CA9DE6/H323/cch323_h225_send_release: h225TerminateRequest: src address = -707911238; dest address = 172.16.1.2
049470: *Jan 25 09:16:40.789 PCTime: //2894/271EA3CA9DE6/H323/cch323_h225_set_new_state: Changing from H225_REQ_FS_SETUP state to H225_IDLE state
01-25-2008 02:15 PM
Hi,
can you ITSP ask Iskratel what 'code 15' in a cause 21 release means ?
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: